Q: Why can't my students see my courses?

A: You have to make your course available to your students  From the pull-down menu bar at the top, go to  Course Administration block>Edit Settings>Visibiility:Show.  This also adds your courses to the iLearn block on the MyCSUMB dashboard. 

Q: Why can't my students see some of my weeks in my course?

A:  Each week (and each item within a week) can be individually hidden from student view.  Turn editing on and to the right of the item see a closed and open eyes.  Click on them to change.

Q: Help! I am getting swamped with eMails from iLearn Forums!
  "Help!  I am in your iLearn  class and I am getting emails everytime someone posts on a forum. I have gotten over 30 of them and i was just wondering if i did something wrong or if there is a way to not have an email sent every time a 'reply' is posted?"

A: iLearn allows users to be sent emails whenever someone posts to a forum.  This can be useful for students who don't want to have to check into their courses, unless something new is posted.  However, it can create a deluge of emails.
Users can stop the forum emails by changing their preferences under their Profile in iLearn.

  1. Log into iLearn, and click on your name at the top right of the screen.
  2. Click on the tab, "Edit Profile"
  3. Change the default setting under Forum auto-subscribe to "No: don't automatically subscribe me to forums."
  4. Click on the button, "Update this Profile" located at the bottom of the screen.

To stop automatic emails from forums you are already subscribed to, you must go into each of those forums, and click on the link "Unsubscribe to this forum."

Also, the instructor can change their forums and where it says, "Force everyone to be subscribed?" can select "Subscriptions not allowed."  But that would also prevent those students who do want to get automatic emails!

Q: Help! I am getting eMails when my students post assignments!

A: Go into the Assignment and edit settings.  Under Notifications, change to "No"

GRADE BOOK Questions
Q: Assignment Inbox feedback does not work...and/or looks jumbled!

A: If you override the Assignment inbox by changing the grade instead in the Gradebook, you can no longer change either the grade or your comments from within the Assignment inbox area.  You can still change them from the Gradebook area.  Also, overriding the grade in the Gradebook may cause how your feedback appears back in the Assignment inbox window to be messed up.    But, it all appears correctly for your students...just jumbled for you!


Q: How do I remove students from my course who are no longer enrolled?

A: If a student has officially dropped your course, as shown in the roster in PeopleSoft/CMS Student Information System, iLearn will remove them within 24 hours.  There is no way to manually remove them.  Email ilearn@csumb.edu if this is not happening.



Q: I have a class with 166 students. What is the best way to email them? I know that Gmail doesn't do more than 50 without labeling them as "Spam!" Is sending  straight  from iLean more reliable?

A: Yes...at least as reliable as email is.  iLearn does allow you to email some or all of your class, and the emails go individually to their official gMail accounts without getting labeled as spam.

You will need to install the Quickmail block.  Here is how. In your course, turn Editing on. Choose Add a Block > Choose Quickmail > Compose a new message.

But instead of emailing them...a more reliable practice is to post your announcement or message in your course, and make it the responsibility of the students to check your course daily.  That way students cannot claim they never got your important email!

Office Hours

Q: How can I use iLearn to schedule office hours...and/or allow students to sign up for office hours? 

A: Use the Choice Tool under Add Activities.  It will allow you students to sign up for a slot for office hours.  Or you can also use it for having students self-select for groups or topics in your course!  Or create a shared Google doc with the setting s that "Anyone at CSUMB with this link can view" and then also allow for editing.  Post that link in your course.  Students click the link and go to the document and sign up.  Very quick for you!